Ahead of the October 2019 Patch Tuesday, Microsoft is now rolling out update KB4524147 for devices running Windows 10 version 1903, May 2019 Update , to address two critical problems.

KB4524147 bumps the version number to build 18362.388, and according to the company , it includes an important security issue with Internet Explorer scripting engine and fixes an intermittent issue with the print spooler service that may cause print jobs to fail.

In addition, build 18362.388 addresses an issue that may result in an error when you install Features On Demand (FOD), such as .Net 3.5. The error is, “The changes couldn’t be completed. Please reboot your computer and try again. Error code: 0x800f0950.”

Microsoft is also releasing the same fixes for older versions of Windows 10, including for version 1809 as KB4524148 (build 17763.775) , version 1803 as KB4524149 (build 17134.1040) , and older versions:

  • Version 1709: KB4524150 (build 16299.1421) .
  • Version 1703: KB4524151 (build 15063.2079) .
  • Version 1607: KB4524152 (build 14393.3243) .
  • Version 1507: KB4524153 (build 10240.18335) .

Finally, if you’re in the Release Preview ring of the Windows Insider Preview testing the version 1909, Microsoft is also making available KB4524147 to address the same issue and bumping the version number to build 18363.388 .

Download October 2019 update for Windows 10

This update is available immediately, it’ll download and install automatically , but you can always force the update from Settings > Update & Security > Windows Update and clicking the Check for updates button. You can find more details about the most recent updates in the Windows 10 update history .

You can download the updates to install them manually for version 1903 with the links below:

  • KB4524147 64-bit | Download
  • KB4524147 32-bit | Download

UPDATED 1/14/2025: On Windows 10 , trying to print and getting the document stuck in the queue can be frustrating. Also, if you try to cancel the job, it could stay stuck deleting forever.

Although there could be many reasons you cannot print, including connection problems or physical issues with the printer, it’s usually an issue with the Windows 10 “print spooler.” This service spools print jobs and handles the interactions with the printer, and sometimes, it will stop working, even after restarting your device and printer.

If you experience this problem, you can fix this printer issue by resetting the print spooler on the computer using the Services console or Command Prompt .

This guide will teach you how to fix the print spooler on Windows 10 to fix a printer.

  • Fix print spooler from Services
  • Fix print spooler from Command Prompt

Fix print spooler from Services

To fix the print spooler service to continue printing on Windows 10, use these steps:

  1. Open Start on Windows 10.
  2. Search for services.msc and click the top result to open the Services console.
  3. Right-click the Print Spooler service and select the Properties option.
  4. Click the General tab.
  5. Click the Stop button.
  6. Use the Windows key + R keyboard shortcut to open the Run command.
  7. Type the following path to the printers folder and press Enter :
  8. C:\Windows\System32\spool\printers
  9. Click the Continue button (if applicable).
  10. Select everything in the “ printers” folder ( “Ctrl + A” ) and hit the Delete button to remove the contents.
  11. On the “Printer Spooler Properties” page, click the General tab.
  12. Click the Start button to restart the service.
  13. Click the OK button.

Once you complete the steps, you can try to print a document one more time, and the printer should work as expected.

Fix print spooler from Command Prompt

To fix print spooler problems from Command Prompt, use these steps:

  1. Open Start .
  2. Search for Command Prompt , right-click the top result, and select the Run as Administrator option.
  3. Type the following commands (one line at a time) to stop the print spooler, delete the printers folder content, restart the printer spooler, and press Enter : net stop spooler del /Q /F /S “%systemroot%\System32\Spool\Printers*.*” net start spooler

After you complete the steps, you should be able to send a print job to the printer, and this time the printer should work.

While this guide focuses on Windows 10, the ability to reset the “Print Spooler” has existed for a long time, so you should be able to follow the same steps on Windows 8.1, Windows 7, and older versions.

Update January 14, 2025: This guide has been revised to ensure accurate steps.