Although Microsoft originally began the rollout of the Windows 10 version 2004 on May 27, 2020, due to a number of problems with the feature update, the company implemented a temporary compatibility block on devices that could encounter these known issues.
One of these issues was errors or unexpected restarts for some computers using Always On, Always Connected network adapter, which also happens to be a feature on Surface Laptop 3 and Surface Pro 7.
However, Microsoft has made available update KB4557957 , as part of the June 9 Patch Tuesday rollout , for the May 2020 Update that bumps the version number to build 19041.329 and mitigates (via ZDNet ) the Always On, Always Connected problem, which means that affected Surface devices should soon start receiving the new version through Windows Update.
In theory, you should now be able to upgrade manually using the Media Creation Tool or Update Assistant and then download the latest cumulative update to resolve the issue. However, the fix seems to be in the testing phase as the company is still blocking the Windows 10 version 2004, but it’s expected to be removed in the coming weeks.
If you’re using Windows 10 version 2004 , 1909, or 1903, it’s possible that you may run into printing problems. According to the Microsoft support website , when you use a USB printer, and shut down the computer and disconnect or turn off the printer, the next time you start the device, the USB printer port will disappear from the list of ports. As a result, Windows 10 won’t be able to complete the task and you won’t be able to print.
The company explains that problem is caused “if the driver for the USB printer contains a Language Monitor, the OpenPortEx callback function of the Language Monitor would not be called.” Or “in the “Devices and Printers” control panel, when selecting Print Server Properties > Port tab, the port for the USB printer (such as “USB001”) would not appear in the list of printer ports.”
If you think that you may have stumble upon this issue, you can confirm the USB port is missing on Settings > Devices > Printers & Scanners , select the printer, click the Manage button, click the Print Server Properties option, and then click the Port tab.
In this guide , you’ll learn the steps to work around the problem that won’t let you print because of the missing USB printer port on Windows 10.
How to fix printer problem on Windows 10
The workaround is straightforward, just use these steps:
- Open Start on Windows 10.
- Click the Power button.
- Select the Shut down option.
- Turn on the printer.
- Connect the USB cable from the printer to the computer.
- Start your computer.
Once you complete the steps, Windows 10 should see the USB port allowing you to continue printing.
Microsoft is aware of the problem, and it’s working on a permanent fix, but it’s unclear when it’ll be available.
